Adding knowledge: text and URL import
Text / Markdown: give each article a title and, optionally, the public link where customers can read it. The link is shown in citations.
Import by URL: we fetch the page once, remove navigation, scripts and styles, and keep the text. Only public http(s) addresses are allowed; private network addresses are refused. Pages must be HTML or plain text and under 2 MB. Use Re-fetch after you update the page. Only import pages you own or are allowed to use.
Each article can be up to 150,000 characters. Your plan limits the number of sources.