Help center

Getting started

Add knowledge, test the assistant, install the widget.

How answers work

Retrieval, citations, confidence and the no-key mode.

Adding knowledge: text and URL import

Paste articles or import public web pages.

Installing the chat widget

One script tag; accent colour; turning it off.

Escalations and the team inbox

Tickets, replies by email, closing.

Plans, limits and billing

Answers, sources, tickets, widgets.

Export or delete your data

Full JSON export, workspace and account deletion.

Can't find it? Contact support.