Installing the chat widget

Open Widget, copy the script snippet and paste it into your site's HTML. It adds a “Help” button in the bottom-right corner that opens the chat in a frame. You can change the button text with data-label.

Turn a widget off from its settings to stop answering immediately; the button then shows “Chat unavailable”.

Conversations are stored so your team can see the context of escalated tickets. We don't store visitors' IP addresses with conversations.